Payments Intelligence

Demand for Always-On Commerce Strains Legacy Credit Platforms

Demand for Always-On Commerce Strains Legacy Credit Platforms
Demand for Always-On Commerce Strains Legacy Credit Platforms
May 19, 2026  |  artificial intelligence

Change is endemic to payments. But that doesn’t mean legacy environments can always keep up. Get the Full Story Complete the form to unlock this...

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The Issuers Pulling Ahead Are Building Into Customers’ Money Flows
The Issuers Pulling Ahead Are Building Into Customers’ Money Flows
May 19, 2026  |  Credit Cards

The competition among card issuers is no longer centered only on rewards rates or promotional offers. Increasingly, it is about whether an issuer can become...

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AI Fraud Turns Big Companies Into Bigger Targets
AI Fraud Turns Big Companies Into Bigger Targets
May 19, 2026  |  Fraud Prevention

Conventional wisdom has long held that larger enterprises possess natural advantages in cybersecurity and fraud prevention. Bigger budgets, deeper technical teams and greater access to...

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Banks Use Apps to Push Cards Top of the Wallet
Banks Use Apps to Push Cards Top of the Wallet
May 18, 2026  |  Digital-First Banking

The bank app is no longer just a utility for checking balances or paying bills. Increasingly, it is becoming the control center for customer engagement,...

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Banks Use Payout Moments to Build New Customer Relationships
Banks Use Payout Moments to Build New Customer Relationships
May 14, 2026  |  Banking

Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking...

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Consumers Are Learning to Trust AI Through Shopping
Consumers Are Learning to Trust AI Through Shopping
May 14, 2026  |  artificial intelligence

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the...

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Why the DIY KYC Model Is Facing a Fraud Reality Check
Why the DIY KYC Model Is Facing a Fraud Reality Check
May 14, 2026  |  Digital Identity

A collaboration between PYMNTS Intelligence and Trulioo, “Built or Bought: How KYC/KYB Ownership Shapes Risk, Cost and Growth” examines how companies’ choices about identity verification...

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Issuers Chase Top of Wallet Through Better Apps
Issuers Chase Top of Wallet Through Better Apps
May 14, 2026  |  Credit Cards

As credit card spending remains resilient across many consumer segments, issuers are confronting a more nuanced contest over where that spending ultimately lands: not simply...

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