artificial intelligence

artificial intelligence
Financial Services Firms Lead Enterprise AI Adoption as 85% Boost Budgets
May 13, 2026

Financial services firms have put AI to work on more tasks than healthcare and media combined, and they’re not done yet. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

artificial intelligence
Anthropic Scales Legal AI as Lawyers Become Cowork’s Top Users
May 12, 2026

Anthropic has added several new tools to Claude for the legal industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

artificial intelligence
Enterprises Look Beyond Token Counts to Measure AI
May 12, 2026

Inside some of Amazon’s engineering teams this spring, the goal wasn’t to ship faster or close more tickets. It was to rack up tokens. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

artificial intelligence
Better.com’s AI Agent Resolved 35% of Mortgage Calls Alone 
May 12, 2026

Mortgage follow-up calls have long been a bottleneck that loan officers absorb one conversation at a time. Better.com is routing that call volume through AI. Betsy, the company’s generative artificial intelligence loan agent, handled nearly 100,000 mortgage-related calls per month in 2025 and resolved 35.5%...

artificial intelligence
Sam Altman’s Investments Face Scrutiny From Oversight Committee
May 12, 2026

The House Oversight Committee is seeking more information on OpenAI CEO Sam Altman’s personal investments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

artificial intelligence
Amazon Workers Say Pressure Leads to Needless AI Use
May 12, 2026

Amazon workers are reportedly using an in-house AI tool to automate unessential tasks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

artificial intelligence
OpenAI Debuts Daybreak to Counter Anthropic’s Mythos
May 12, 2026

OpenAI has launched a security program designed to help cyberdefense teams respond to threats sooner. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

artificial intelligence
Bots Turn Identity Into a Real-Time Test
May 12, 2026

A fundamental assumption about the internet has broken. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

artificial intelligence
OpenAI Exec Says Enterprises Seek Help With AI Innovation
May 11, 2026

Enterprises are adopting the latest artificial intelligence (AI) models but often say they have trouble keeping up with the “compounded innovation,” OpenAI Chief Revenue Officer Denise Dresser told CNBC in an interview posted Monday (May 11). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...