Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
PhonePe AI Agent Cuts Payment Gateway Integration to Minutes
May 06, 2026

PhonePe launched an artificial intelligence agent that enables merchants to integrate the company’s payment gateway through a conversational interface. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Anthropic Races OpenAI to Capture the Banking’s Services Core
May 06, 2026

Anthropic’s launch this week of 10 financial services-focused artificial intelligence agents is the kind of product announcement that may mean more than the product itself. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Anthropic Targets Financial Services Space With New AI Agents
May 05, 2026

Anthropic debuted 10 new financial services-focused artificial intelligence agents, according to a Tuesday (May 5) announcement, as it continues to target enterprise clients. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
AI Wrote the Perfect Scam and Now Fights It
May 04, 2026

Internet crime losses hit $20.9 billion in 2025, the FBI reported. Most of the damage didn’t come from malware or data breaches. It came from emails, calls and profiles that simply looked right. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Payment Networks Ready Infrastructure for Agentic Commerce at Scale
May 04, 2026

Agentic commerce is taking shape inside the core systems of payment networks, with earnings calls and materials showing progress in moving from concept to controlled execution. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Anthropic Turns Claude Into a Front Door for Daily Apps
April 24, 2026

Anthropic introduced consumer app connectors for Claude, letting users link the artificial intelligence (AI) assistant directly to services they use every day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
How AI Is Rewriting Credit Decisioning in Real Time
April 13, 2026

For decades, credit and payment decisions have relied on static scorecards and rigid “if-then” rules built for a slower payments environment. That model is now under strain. As transactions move across digital channels in real time, issuers must evaluate risk, intent and context instantly—not after...

Artificial Intelligence
In Payments, the AI Race Is Also a Governance Test
April 07, 2026

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Artificial Intelligence
Microsoft Expands Copilot With Task Execution Feature
March 30, 2026

Microsoft introduced Copilot Cowork on Monday (March 30), a new feature that allows its artificial intelligence (AI) assistant to carry out tasks across Microsoft 365 applications. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...