{"id":3735406,"date":"2026-05-14T18:31:16","date_gmt":"2026-05-14T22:31:16","guid":{"rendered":"https:\/\/www.pymnts.com\/?p=3735406"},"modified":"2026-05-14T18:31:16","modified_gmt":"2026-05-14T22:31:16","slug":"fiserv-and-openai-bring-frontier-ai-to-banks","status":"publish","type":"post","link":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/","title":{"rendered":"Fiserv and OpenAI Bring Frontier AI to Banks"},"content":{"rendered":"<p><a href=\"https:\/\/www.fiserv.com\/en.html\">Fiserv<\/a> has announced an agentic artificial intelligence (AI) operating system designed for banking and a collaboration with <a href=\"https:\/\/openai.com\/\">OpenAI<\/a>\u00a0to put frontier AI to work for financial institutions.<\/p><div\r\n\tid=\"article-paywall-overlay\"\r\n\tclass=\"d-none\"\r\n>\r\n\t<div id=\"article-paywall-content\" class=\"my-4\">\r\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2699550-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2699550\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/posts\/3735406#wpcf7-f2699550-o1\" method=\"post\" class=\"wpcf7-form init pymnts-article-paywall-form\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2699550\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2699550-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"free-articles-prompt-intro\">\n\t<h2 class=\"mb-2\">Get the Full Story\n\t<\/h2>\n\t<p class=\"mb-4\">Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content \u2014 no additional logins required.\n\t<\/p>\n\t<div id='registrationContainer' class='container px-0'>\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"firstName\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control border-secondary\" id=\"firstName\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name*\" value=\"\" type=\"text\" name=\"firstName\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"lastName\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control border-secondary\" id=\"lastName\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name*\" value=\"\" type=\"text\" name=\"lastName\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"YourTitle\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control border-secondary\" id=\"inputTitle\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Title*\" value=\"\" type=\"text\" name=\"YourTitle\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"YourCompany\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control border-secondary\" id=\"inputCompany\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company*\" value=\"\" type=\"text\" name=\"YourCompany\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"YourEmail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control border-secondary\" id=\"inputEmail\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"YourEmail\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"YourCountry\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control border-secondary\" id=\"inputCountry\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Country*\" value=\"\" type=\"text\" name=\"YourCountry\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"inputEmailHidden\" value=\"\" type=\"hidden\" name=\"yourName\" \/>\n\t\t\t<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"email\" \/>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"newsLetterChoice\"><span class=\"wpcf7-form-control wpcf7-checkbox me-1\" id=\"checkNewsletter\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"newsLetterChoice[]\" value=\"yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">yes<\/span><\/span><\/span><\/span><span class=\"small\">Subscribe to our daily newsletter, PYMNTS Today.<\/span>\n\t\t\t\t<\/p>\n\t\t\t\t<p class=\"small lh-base\" style=\"font-size:.9rem;\">By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our <a class=\"fw-bold\" href=\"https:\/\/pymnts-com-develop.go-vip.net\/privacy-policy\/\">Privacy Policy<\/a> and <a class=\"fw-bold\" href=\"https:\/\/pymnts-com-develop.go-vip.net\/terms-conditions\/\">Terms and Conditions<\/a>.\n\t\t\t\t<\/p>\n\t\t\t\t<p><input id='hiddenPath' type='hidden' name='path' value='' \/><input type='hidden' name='userDeviceId' id='userDeviceId' \/><input type='hidden' name='pageTitle' id='pageTitle' \/>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div id='formButtonRow' class='container mt-1 px-0'>\n\t\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-dark text-uppercase py-2 px-5 small\" id=\"theSubmitButton\" type=\"submit\" value=\"Submit\" \/>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><input type=\"hidden\" name=\"post_id\" value=\"3735406\" \/><input type=\"hidden\" name=\"source\" value=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/\" \/><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"125\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\r\n\t<\/div>\r\n<\/div>\r\n<div id=\"article-paywall-hidden-content\">\r\n\t\n<p>The new operating system,\u00a0<a href=\"https:\/\/www.fiserv.com\/en\/lp\/agentos-by-fiserv.html?_ga=2.247723204.2139592013.1778791634-2060109053.1778791634\">agentOS<\/a>, is designed to help financial institutions deploy,\u00a0manage\u00a0and scale AI agents across their workflows. agentOS is running in beta with two financial institutions and is expected to be widely available by August, Fiserv said\u00a0in\u00a0a Thursday\u00a0(May 14)\u00a0<a href=\"https:\/\/investors.fiserv.com\/news-releases\/news-release-details\/fiserv-launches-agentos-operating-system-agentic-ai-banking\">press release<\/a>.<\/p>\n<p>agentOS is built to operate across Fiserv\u2019s FinTech platforms and is supported by an agent marketplace that allows financial institutions to access Fiserv-built agents, build their own or deploy third-party agents within the\u00a0system\u2019s controlled\u00a0architecture.<\/p>\n<p>\u201cThe pilots are already proving it works \u2014 delivering measurable, gains today, with six financial institutions co-developing the next wave with us,\u201d Fiserv Co-president <a href=\"https:\/\/www.fiserv.com\/en\/about-fiserv\/executive-leadership\/dhivya-suryadevara.html\">Dhivya Suryadevara<\/a>\u00a0said in the release.<\/p>\n<p>Fiserv\u2019s collaboration with OpenAI, which was\u00a0announced in\u00a0another Thursday\u00a0<a href=\"https:\/\/investors.fiserv.com\/news-releases\/news-release-details\/fiserv-forms-strategic-collaboration-openai-bring-ai-how-fiserv\">press release<\/a>, will see the two companies work together to build agents on agentOS.<\/p>\n<p>In addition, Fiserv and OpenAI will explore how financial institutions can modernize faster while reducing risk and without disrupting their day-to-day operations; how to bring banking-specific AI capabilities to Fiserv platforms; and how to use AI to advance the cybersecurity capabilities Fiserv already delivers to financial institutions.<\/p><div id=\"pymnt-3482011046\" class=\"pymnt-content pymnt-entity-placement\" style=\"margin-top: 50px;\"><p style=\"text-align:center\">Advertisement: Scroll to Continue<\/p><script async type=\"text\/javascript\" id=\"dianomi_context_script\" src=\"https:\/\/www.dianomi.com\/js\/contextfeed.js\"><\/script> \r\n<div class=\"dianomi_context\" data-dianomi-context-id=\"4329\"><\/div><\/div>\n<p>Suryadevara said in the release that this collaboration \u201clets us bring frontier AI directly into our platforms and products and how we serve our clients \u2014 so our clients see real, tangible differences in their day-to-day operations.\u201d<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/ashleyekramer\">Ashley Kramer<\/a>, vice president, enterprise at OpenAI, said the collaboration will help financial institutions \u201cmodernize faster, operate more intelligently and deliver better experiences for their customers.\u201d<\/p>\n<p>PYMNTS reported May 6 that OpenAI, Anthropic,\u00a0Google\u00a0and Microsoft are among the AI companies that are competing for enterprise\u00a0<a href=\"https:\/\/www.pymnts.com\/news\/artificial-intelligence\/2026\/battle-own-banking-ai-backbone\/\">financial services<\/a>\u00a0business. AI firms are attempting to become integrated layers inside banking infrastructure, compliance operations, fraud\u00a0systems\u00a0and treasury management.<\/p>\n<p>Fiserv executives said during a May 5 earnings call that in its own\u00a0operations,\u00a0the company is leaning heavily into\u00a0AI to <a href=\"https:\/\/www.pymnts.com\/earnings\/2026\/fiserv-focuses-on-core-banking-attrition-as-revenues-dip\/\">improve client support<\/a>. They reported that the time required to resolve client inquiries has dropped 27% year over year, with \u201chigh impact client incidents\u201d down 60%.<\/p>\n\r\n<\/div>\r\n<script>\r\n\twindow.pymntsAllowedArticleCount = 1;\r\n\twindow.pymntsPostID = 3735406;\r\n<\/script>","protected":false},"excerpt":{"rendered":"<p>Fiserv has announced an agentic artificial intelligence (AI) operating system designed for banking and a collaboration with OpenAI\u00a0to put frontier AI to work for financial institutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content \u2014 no additional logins required. yesSubscribe to our daily [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1621008,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","pymnts_footnotes":""},"categories":[65579],"tags":[4055,9617,4403,19817,4847,9206,37751,12734,133069,5299,10835],"class_list":["post-3735406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence-2","tag-b2b","tag-b2b-payments","tag-commercial-payments","tag-digital-transformation","tag-fiserv","tag-news","tag-openai","tag-partnerships","tag-pymnts-news","tag-whats-hot","tag-whats-hot-in-b2b"],"acf":{"suggested_titles":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Fiserv and OpenAI Bring Frontier AI to Banks<\/title>\n<meta name=\"description\" content=\"Fiserv has announced an agentic AI operating system designed for banking and a new collaboration with OpenAI.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fiserv and OpenAI Bring Frontier AI to Banks | PYMNTS.com\" \/>\n<meta property=\"og:description\" content=\"Fiserv has announced an agentic artificial intelligence (AI) operating system designed for banking and a collaboration with OpenAI\u00a0to put frontier AI to\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/\" \/>\n<meta property=\"og:site_name\" content=\"PYMNTS.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pymnts\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/pymnts\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-14T22:31:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/10\/fiserv-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"PYMNTS\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pymnts\" \/>\n<meta name=\"twitter:site\" content=\"@pymnts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/\"},\"author\":{\"name\":\"PYMNTS\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#\\\/schema\\\/person\\\/9f0152ca483ca33a5d8121739eadfe4b\"},\"headline\":\"Fiserv and OpenAI Bring Frontier AI to Banks\",\"datePublished\":\"2026-05-14T22:31:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/\"},\"wordCount\":367,\"publisher\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.pymnts.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/fiserv-2.jpg\",\"keywords\":[\"B2B\",\"B2B Payments\",\"commercial payments\",\"digital transformation\",\"Fiserv\",\"News\",\"OpenAI\",\"partnerships\",\"PYMNTS News\",\"What's Hot\",\"What's Hot In B2B\"],\"articleSection\":[\"artificial intelligence\"],\"inLanguage\":\"en-US\",\"copyrightYear\":\"2026\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/\",\"url\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/\",\"name\":\"Fiserv and OpenAI Bring Frontier AI to Banks\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.pymnts.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/fiserv-2.jpg\",\"datePublished\":\"2026-05-14T22:31:16+00:00\",\"description\":\"Fiserv has announced an agentic AI operating system designed for banking and a new collaboration with OpenAI.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.pymnts.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/fiserv-2.jpg\",\"contentUrl\":\"https:\\\/\\\/www.pymnts.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/fiserv-2.jpg\",\"width\":1200,\"height\":720,\"caption\":\"#image_title\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/artificial-intelligence-2\\\/2026\\\/fiserv-and-openai-bring-frontier-ai-to-banks\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.pymnts.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Fiserv and OpenAI Bring Frontier AI to Banks\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#website\",\"url\":\"https:\\\/\\\/www.pymnts.com\\\/\",\"name\":\"PYMNTS.com\",\"description\":\"The latest global news and analysis in payments, retail, fintech, financial services and the digital economy.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.pymnts.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#organization\",\"name\":\"PYMNTS\",\"url\":\"https:\\\/\\\/www.pymnts.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.pymnts.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/PYMNTS_2023_logo_black-1.png\",\"contentUrl\":\"https:\\\/\\\/www.pymnts.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/PYMNTS_2023_logo_black-1.png\",\"width\":3329,\"height\":687,\"caption\":\"PYMNTS\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pymnts\\\/\",\"https:\\\/\\\/x.com\\\/pymnts\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.pymnts.com\\\/#\\\/schema\\\/person\\\/9f0152ca483ca33a5d8121739eadfe4b\",\"name\":\"PYMNTS\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/679fcf5c2ed5358e99e8e23b22e3b5d761e37bdb76fa7b0e13d8ecd9ff01bf88?s=96&d=blank&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/679fcf5c2ed5358e99e8e23b22e3b5d761e37bdb76fa7b0e13d8ecd9ff01bf88?s=96&d=blank&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/679fcf5c2ed5358e99e8e23b22e3b5d761e37bdb76fa7b0e13d8ecd9ff01bf88?s=96&d=blank&r=g\",\"caption\":\"PYMNTS\"},\"description\":\"The latest global news and analysis in payments, retail, fintech, financial services and the digital economy.\",\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pymnts\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/pymnts-com\",\"https:\\\/\\\/x.com\\\/pymnts\"],\"url\":\"https:\\\/\\\/www.pymnts.com\\\/author\\\/pymnts\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Fiserv and OpenAI Bring Frontier AI to Banks","description":"Fiserv has announced an agentic AI operating system designed for banking and a new collaboration with OpenAI.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/","og_locale":"en_US","og_type":"article","og_title":"Fiserv and OpenAI Bring Frontier AI to Banks | PYMNTS.com","og_description":"Fiserv has announced an agentic artificial intelligence (AI) operating system designed for banking and a collaboration with OpenAI\u00a0to put frontier AI to","og_url":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/","og_site_name":"PYMNTS.com","article_publisher":"https:\/\/www.facebook.com\/pymnts\/","article_author":"https:\/\/www.facebook.com\/pymnts","article_published_time":"2026-05-14T22:31:16+00:00","og_image":[{"width":1200,"height":720,"url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/10\/fiserv-2.jpg","type":"image\/jpeg"}],"author":"PYMNTS","twitter_card":"summary_large_image","twitter_creator":"@pymnts","twitter_site":"@pymnts","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/#article","isPartOf":{"@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/"},"author":{"name":"PYMNTS","@id":"https:\/\/www.pymnts.com\/#\/schema\/person\/9f0152ca483ca33a5d8121739eadfe4b"},"headline":"Fiserv and OpenAI Bring Frontier AI to Banks","datePublished":"2026-05-14T22:31:16+00:00","mainEntityOfPage":{"@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/"},"wordCount":367,"publisher":{"@id":"https:\/\/www.pymnts.com\/#organization"},"image":{"@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/#primaryimage"},"thumbnailUrl":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/10\/fiserv-2.jpg","keywords":["B2B","B2B Payments","commercial payments","digital transformation","Fiserv","News","OpenAI","partnerships","PYMNTS News","What's Hot","What's Hot In B2B"],"articleSection":["artificial intelligence"],"inLanguage":"en-US","copyrightYear":"2026","copyrightHolder":{"@id":"https:\/\/www.pymnts.com\/#organization"}},{"@type":"WebPage","@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/","url":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/","name":"Fiserv and OpenAI Bring Frontier AI to Banks","isPartOf":{"@id":"https:\/\/www.pymnts.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/#primaryimage"},"image":{"@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/#primaryimage"},"thumbnailUrl":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/10\/fiserv-2.jpg","datePublished":"2026-05-14T22:31:16+00:00","description":"Fiserv has announced an agentic AI operating system designed for banking and a new collaboration with OpenAI.","breadcrumb":{"@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/#primaryimage","url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/10\/fiserv-2.jpg","contentUrl":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/10\/fiserv-2.jpg","width":1200,"height":720,"caption":"#image_title"},{"@type":"BreadcrumbList","@id":"https:\/\/www.pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pymnts.com\/"},{"@type":"ListItem","position":2,"name":"Fiserv and OpenAI Bring Frontier AI to Banks"}]},{"@type":"WebSite","@id":"https:\/\/www.pymnts.com\/#website","url":"https:\/\/www.pymnts.com\/","name":"PYMNTS.com","description":"The latest global news and analysis in payments, retail, fintech, financial services and the digital economy.","publisher":{"@id":"https:\/\/www.pymnts.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pymnts.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pymnts.com\/#organization","name":"PYMNTS","url":"https:\/\/www.pymnts.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pymnts.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/05\/PYMNTS_2023_logo_black-1.png","contentUrl":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/05\/PYMNTS_2023_logo_black-1.png","width":3329,"height":687,"caption":"PYMNTS"},"image":{"@id":"https:\/\/www.pymnts.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pymnts\/","https:\/\/x.com\/pymnts"]},{"@type":"Person","@id":"https:\/\/www.pymnts.com\/#\/schema\/person\/9f0152ca483ca33a5d8121739eadfe4b","name":"PYMNTS","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/679fcf5c2ed5358e99e8e23b22e3b5d761e37bdb76fa7b0e13d8ecd9ff01bf88?s=96&d=blank&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/679fcf5c2ed5358e99e8e23b22e3b5d761e37bdb76fa7b0e13d8ecd9ff01bf88?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/679fcf5c2ed5358e99e8e23b22e3b5d761e37bdb76fa7b0e13d8ecd9ff01bf88?s=96&d=blank&r=g","caption":"PYMNTS"},"description":"The latest global news and analysis in payments, retail, fintech, financial services and the digital economy.","sameAs":["https:\/\/www.facebook.com\/pymnts","https:\/\/www.linkedin.com\/company\/pymnts-com","https:\/\/x.com\/pymnts"],"url":"https:\/\/www.pymnts.com\/author\/pymnts\/"}]}},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/pymnts.com\/artificial-intelligence-2\/2026\/fiserv-and-openai-bring-frontier-ai-to-banks\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":[],"rendered":"","tracker_url":"https:\/\/cdn.parsely.com\/keys\/pymnts.com\/p.js"},"jetpack_featured_media_url":"https:\/\/www.pymnts.com\/wp-content\/uploads\/2023\/10\/fiserv-2.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/posts\/3735406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/comments?post=3735406"}],"version-history":[{"count":1,"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/posts\/3735406\/revisions"}],"predecessor-version":[{"id":3735437,"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/posts\/3735406\/revisions\/3735437"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/media\/1621008"}],"wp:attachment":[{"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/media?parent=3735406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/categories?post=3735406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pymnts.com\/wp-json\/wp\/v2\/tags?post=3735406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}